The social distance mandate that was imposed to fight the coronavirus (COVID – 19), has forced many people and companies to use different tools to

Today we are experiencing radical changes in our daily routines due to the advance of the COVID-19 pandemic, forcing many people around the world to

Teleworking continues to make its way as a global trend among small and large companies such as Microsoft, IBM, Xerox, and Apple. Adopting this approach

No collaboration or teamwork tool is complete if one of the team members cannot be called directly by a regular phone. The needs of calling

Since its launch almost 3 years ago, Microsoft Teams has established itself as one of the best solutions to facilitate the collaboration and organization of

Microsoft Teams is a shared work platform that has been established as the central communication and collaboration tool for Office 365 organizations. Since its launch

What is Microsoft Teams? In 2017, Microsoft announced that its new Microsoft Teams application would eventually replace Skype for Business as the central communication and

Often, there is constant confusion that exists with regard to terms such as Call Center, Contact Center, E-contact, among others. This being the reason why many