CxC Connectivity by Convergia

Convergia Cloud Voice Teams: Everything you need to Stay Connected with Coworkers and Increase Productivity

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Teleworking continues to make its way as a global trend among small and large companies such as Microsoft, IBM, Xerox, and Apple. Adopting this approach improves productivity and contributes to a greener environment.

 

But what is teleworking? Teleworking, also referred to as telecommuting means working from home or remotely using modern technology and various telecommunication tools to remain in touch with your employer or business.

 

In this way, Convergia Cloud Voice Teams – CCV Teams is here to help you stay connected to your coworkers, wherever they are.

¿What are the functionalities of CCV TEAMS?

Chat

Chat environment consisting of 1 to 50 participants, through which you can share information or files, send messages with emojis or gifs, and make calls or video conferences from the chat. It is available on desktops, mobile devices as well as shared-use devices in meeting rooms.

Meetings

Meet with teams of 10 or 10,000 members and organize audio, video or web conferences with anyone inside or outside your organization. Get features like scheduling assistance, note-taking, desktop sharing, file uploads, and chat messages. Stay connected with our CCV TEAMS tool that supports audio and video conferencing as well as file sharing with advanced features such as meeting recordings with transcription and translation, indexed to search for a phrase or the precise moment within the meeting.

Calls

Count on all the traditional communications functionalities in a modern and flexible tool that will make your teams more productive. Connect to anyone and any CCV TEAMS user through the phone system using Direct Routing and take advantage of all its features like group call pickup, shared line appearance, answering machine, and location-based routing.

Collaborative and productive tool

Share and create Office documents from the Teams app and enjoy integrated access to Office 365 apps: SharePoint, OneNote, Power BI, Planner, Flow, and PowerApps. CCV TEAMS allows you to stay connected with your work team and your clients from anywhere, on any device and continue with the same productivity.

joanna.garcia
Author: joanna.garcia

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